Privacy Policy

The security and privacy of your data are our top priority.

We Respect Your Privacy

This policy explains how your personal data is collected, processed, and protected while using the Kampçı platform. Learn about our KVKK- and GDPR-compliant data processing practices.

Last updated:
October 1, 2026

1. Introduction

At Süleyman Özdemir ("Kampçı", "we"), we take your privacy seriously. This Privacy Policy explains how we process the personal data we collect through the kampci.io website and the Kampçı mobile application (the "Platform").

KVKK

Prepared on the basis of Turkish Law No. 6698 on the Protection of Personal Data

Transparency

We state clearly what data we process, why, and who we share it with

2. Data We Collect

While you use the Platform, we collect personal data in the following categories:

Identity Information

  • Full name
  • Username
  • Date of birth and gender (optional)
  • Profile photo

Contact Information

  • Email address
  • Phone number (optional)
  • City (optional)

Reservation Information

  • Reservation requests
  • Dates and number of guests
  • Contact details given for the reservation

Technical Data

  • IP address and access logs
  • Device, operating system and browser information
  • Error logs
  • Mobile push notification token
  • Cookie and analytics identifiers (with your consent)

Location Data

  • Device location (only when you allow it)
  • The map area you view

Usage Data

  • Search history
  • Favorites and preferences
  • Platform interactions

3. Purposes of Processing Personal Data

We process your personal data for the following purposes:

Service Delivery

  • Creating and managing user accounts
  • Carrying out reservation transactions
  • Providing customer support

Communication

  • Sending reservation notifications
  • Promotional and campaign announcements (only with your consent)
  • Informing you about service updates
  • Customer satisfaction surveys

Security

  • Ensuring account security
  • Fraud prevention
  • Protecting platform security
  • Fulfilling legal obligations

Improvement

  • Improving service quality
  • Personalizing user experience
  • Analytics and statistical studies (analytics cookies only with your consent)
  • Error and performance monitoring
  • Developing new features

4. Legal Basis

We process your personal data based on the following legal grounds set out in Articles 5 and 6 of the KVKK:

Performance of a Contract

Account management, reservation requests and providing the services you request

Explicit Consent

Analytics and advertising cookies, newsletters and commercial electronic messages, promotional notifications. Not a condition of the service; you can withdraw it at any time.

Legal Obligation

Access logs under Law No. 5651, tax and commercial legislation

Legitimate Interest

Service security, bot and fraud prevention, error monitoring and service improvement

5. Data Sharing

We share your personal data only in specific circumstances and with a limited set of parties:

Parties We Share Data With

Site and Business Owners

Information needed to process camping site, route, and event reservations

Cloud Service Providers

Server hosting, image storage and email delivery

Analytics, Advertising and Error Monitoring Services

Error and performance monitoring; analytics and advertising services only with your cookie consent

Transfers Abroad

Some of our services are provided through service providers whose servers are located outside Türkiye. Transfers to these providers are carried out in accordance with the conditions set out in Article 9 of the KVKK. Data is transferred to analytics and advertising services only if you consent in your cookie preferences.

Google (Google LLC / Google Ireland Ltd.) (USA / EU)

Sign in with Google; maps in the mobile app; with your consent, Google Analytics / Tag Manager and AdSense

Apple Inc. (USA)

Sign in with Apple and iOS notification delivery

Sentry (Functional Software Inc.) (EU / USA)

Application error and performance monitoring

Cloudflare Inc. (USA / global)

Bot protection (Turnstile), content delivery, and cookieless site performance and visit statistics (Web Analytics)

Expo (650 Industries Inc.) (USA)

Mobile notification delivery and app updates

Cloudinary Ltd. (USA / EU)

Image storage and processing

CARTO and Stadia Maps (EU / USA)

Map tiles on the website (IP address)

Important

We do not sell your data to third parties. Sharing is limited to the purposes above.

6. Data Security

We apply technical and administrative measures under Article 12 of the KVKK to protect your personal data:

Encrypted Transmission

All data is transmitted over TLS (HTTPS)

Password Security

Passwords are stored in irreversible (hashed) form

Access Control

Administrative actions are limited by role-based authorization

Security Measures in Place

  • Access to personal data limited to authorized persons
  • Bot and abuse protection on forms
  • Monitoring of errors and security events
  • Session information kept in secure cookies

7. Cookies and Tracking Technologies

We use various cookies and tracking technologies on the Platform. See our Cookie Policy for details.

Cookie Policy

Detailed information about which cookies we use, how you can manage them, and how to change your preferences.

Cookie Policy

8. Data Retention Period

We retain your personal data only for as long as necessary for the purposes of processing:

Data TypeRetention PeriodReason
Account informationAs long as the account is active; deleted or anonymized when the account is deletedService delivery
Reservation records10 yearsCommercial and tax legislation
Access (log) records2 yearsLaw No. 5651
Communication records3 yearsCustomer service
Analytics data2 yearsService improvement (with your consent)

9. Your Rights

Under Article 11 of the KVKK, you have the following rights:

Right to Information

Learn whether your personal data is processed and, if so, request information about it

Purpose Compliance

Learn the purpose of processing and whether data is used in line with that purpose

Know the Recipients

Know the third parties in Türkiye or abroad to whom your data is transferred

Rectification

Request correction of incomplete or inaccurate data

Erasure/Destruction

Request erasure or destruction of your data under the conditions in Article 7 of the KVKK

Notification to Third Parties

Request that rectification, erasure or destruction be notified to third parties who received the data

Objection

Object to an outcome against you resulting exclusively from automated analysis

Compensation

Claim compensation for damages arising from unlawful processing

How to Apply

You can reach us through the following channels to exercise your rights. Requests are concluded free of charge within 30 days at the latest. Details of the application procedure are in the KVKK Disclosure Notice.

e-posta ile iletişime geçinApplication Form

10. Children's Privacy

Users Under 18

Our Platform is intended for users over 18. We do not knowingly collect personal data from individuals under 18. If you become aware that an individual under 18 has shared data with us, please contact us. Such data will be deleted immediately.

11. Policy Changes

We may update this Privacy Policy from time to time. For significant changes:

We will notify you by email
An announcement will be published on the Platform
The last update date will be shown on this page

12. Contact

If you have questions about our privacy policy or your personal data, please get in touch with us.

Data Protection Officer

e-posta ile iletişime geçin

For KVKK applications

General Inquiries

e-posta ile iletişime geçin

General privacy-related questions

Go to Contact Form

Your Data Is Safe

At Kampçı, we apply the highest standards to protect your personal data and respect your privacy. We're always here for your questions.